To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
My husband and I were in Barry for the fall color drive when our wheel baring on our truck broke. Being an hour and a half from home we had no idea what to do so we stopped at the local Ford dealer who called Rob to see if he could help. Rob was closed as it was a Saturday but by the grace of God he and his wife were at their shop having a garage sale. He certainly could have said no but instead opened his shop and repaired our truck for us. Wonderful wonderful people!!